Help & Support Center

I See uses multimodal AI to analyze photos, live camera feeds, video recordings, audio, and documents. It identifies scenes, reads text, extracts information, and allows you to ask natural-language questions about whatever you capture.

I See supports common image formats (JPEG, PNG, HEIC), live camera capture, video recordings, audio files, and documents such as PDFs. The document engine automatically extracts and organizes text from digital and scanned pages.

When you upload a document or book, I See can summarize key highlights. You can then open the content inside iReader to read with customized formatting or enable Read Aloud to listen hands-free with high-quality voice playback.

Ensure adequate lighting and steady focus when capturing photos or documents. For text extraction, keep the page flat and aligned within the camera viewfinder.

iRead is your dedicated document space for processing, understanding, reading, and managing documents. It supports both digital PDFs and scanned documents with text extraction across more than 100 languages.

Standard costs 1 credit per page and is designed for everyday document processing. Pro costs 2 credits per page and is optimized for complex, dense, or difficult-to-process scanned documents.

Flex Mode reduces the credit cost of document processing by 50% in exchange for potentially longer processing times.

Credits are usage units used for document processing. The Free plan includes a monthly credit allocation. Your Wallet displays active balances, expiration dates, and recent usage history. Subscription credits do not roll over to the next billing period.

Your content is encrypted both in transit (using TLS) and at rest on secure servers. We adhere to high privacy standards and do not sell your personal information or share it with third parties for their independent use.

No. The Services are assistive utilities and are not a substitute for emergency services, medical professionals, legal counsel, or financial advisors. Critical information should always be independently verified.

Uploaded content is stored for up to three years after upload or account deletion unless removed earlier by the user. You can submit an automated deletion request at any time.

You can request account deletion at any time through our automated self-service portal. Once verified, your account and associated credentials will be permanently closed.

If you want to remove your uploaded photos, documents, and chat histories without closing your account, use our dedicated Data Deletion portal.

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